Hospitality Tourism

My Resume
Home
About Me
Contact Me
My Resume
References
Qualifications

Carmelo Miranda Morillo

my address
 

crml_miranda@yahoo.ca

Objective:

To obtain a full-time position in the Hospitality and/or Service Industries, in order to work with the public and utilize my abilities in Linguistics, Communications, and Customer Service while maintaining my creativity and passion for this style of work.

Experience

    • Phones 4 U , Northampton Store UK June ’08 – Present
  • Sales Consultant in store helping Customer with Queries around Mobiles (Broadband, Pay ‘N Go, Contracts)

    Customer Service Advisor  (Phone Bills, Payments, Insurance)

     

    ·         Working 4 U , Kettering UK March ’07- June ‘08

    Catering Event Staff, Customer  Service Adviser

    Responsible for Serving Food and Beverages at Events (Silverstone, Rockingham Race Course), making sure that our V.I.P. Lounge was always fully stocked Borough Council Work

     

    •  Earl of Dalkeith, Kettering UK   February '07 – October ‘07

     Temp position while relocating to UK

    Bar Assistant Preparing and Serving Drinks and Cocktails to our Customers

  • Banff International Hotel, Banff AB, Canada    May '06- February '07

 Temp/Term Position in connection with a Work Visa

Front Desk Agent/ Night Auditor

 

Dealing with Guest queries, Check-Ins/Out, cash handling, accounting, Computer literally in Word, Excel, Email /Internet.

Helping with Luggage, group check ins

  • Bolo Ranch House, Canmore AB, Canada May ’05 – May ‘06

Server / Sous Chef

At first Server then moved to Kitchen to Assist Head Chef

Prepare and serve Canadian specialities to our Customers on Homemade Pottery

Make soups, stocks, Ordering

  • SAP Customer Interaction Centre, Galway, Ireland, Jan. ’05 – May ‘05
    I.T. Support Agent, Latin American & German Telephone Communications

Helping Customers with queries on the phone related to Company products.

 Temp Position while relocating to Canada

  • Fairgreen Hotel, Seattle, USA, Feb. ’04 – Oct. ‘04
    Front Desk Agent/Night Auditor

 Seasonal Temp work while travelling

Check-In/Out of Hotel Guests help Guests with Guest queries

 

Handling Cash,CC,

 

Computer System Fidelio Oprah

  • Pierre’s Restaurant, Galway, Ireland, Feb ’03 – Sept. ‘03
    Temp Position while Travelling

Food and Wine Service

 

Serving Food and Beverages to Customers.

Acknowledge about Dinner Specials

  • Restaurant Langenbacher, Hamburg, Germany, July ’02 – Feb. ‘03

Fulltime Position

Food Server and Bartender, Special Events Service for Berlinale,

Birthdays,

 
  • Lindner G@rden MultiMedia Event Center , Düsseldorf, Germany Feb' 02- July ' 02

Temp Position while waiting to start at Restaurant Langenbacher 

Banquetts & Events for up to 1500 People

 

Serving Food & Beverages

 

Wine & Cocktail Knowledge 

  • Lindner Congress Hotel, Düsseldorf, Germany, Aug. ’98 – Feb. ‘02
    Front Desk Agent/Night Auditor, Food & Beverage Co-ordinator

 

 

Apprenticeship with the German Chamber of Commerce