Objective:
To obtain a full-time position in the Hospitality and/or Service Industries, in order to work with the public and utilize
my abilities in Linguistics, Communications, and Customer Service while maintaining my creativity and passion for this style
of work.
Experience
- Phones 4 U , Northampton Store UK June ’08 – Present
-
Sales Consultant in store helping Customer with Queries around Mobiles (Broadband,
Pay ‘N Go, Contracts)
Customer Service Advisor (Phone
Bills, Payments, Insurance)
· Working 4 U , Kettering UK March ’07- June ‘08
Catering Event Staff, Customer Service
Adviser
Responsible for Serving Food and Beverages at Events (Silverstone, Rockingham Race Course), making sure that our
V.I.P. Lounge was always fully stocked Borough Council Work
- Earl of Dalkeith, Kettering UK
February '07 – October ‘07
Temp position while relocating to UK
Bar Assistant Preparing and Serving Drinks and Cocktails to our Customers
- Banff International Hotel, Banff AB, Canada
May '06- February '07
Temp/Term Position in connection with a Work Visa
Front Desk Agent/ Night Auditor
Dealing with Guest queries, Check-Ins/Out, cash handling, accounting, Computer literally in Word, Excel,
Email /Internet.
Helping with Luggage, group check ins
- Bolo Ranch House, Canmore AB, Canada
May ’05 – May ‘06
Server / Sous Chef
At first Server then moved to Kitchen to Assist Head Chef
Prepare and serve Canadian specialities to our Customers on Homemade Pottery
Make soups, stocks, Ordering
- SAP Customer Interaction Centre, Galway, Ireland, Jan. ’05 – May ‘05
I.T. Support Agent, Latin American
& German Telephone Communications
Helping Customers with queries on the phone related to Company products.
Temp Position while relocating to Canada
- Fairgreen Hotel, Seattle, USA,
Feb. ’04 – Oct. ‘04
Front Desk Agent/Night Auditor
Seasonal Temp work while travelling
Check-In/Out of Hotel Guests help Guests with Guest queries
Handling Cash,CC,
Computer System Fidelio Oprah
- Pierre’s Restaurant, Galway, Ireland, Feb
’03 – Sept. ‘03
Temp Position while Travelling
Food and Wine Service
Serving Food and Beverages to Customers.
Acknowledge about Dinner Specials
- Restaurant Langenbacher, Hamburg, Germany, July ’02 – Feb. ‘03
Fulltime Position
Food Server and Bartender, Special Events Service for Berlinale,
Birthdays,
- Lindner G@rden MultiMedia Event Center
, Düsseldorf, Germany
Feb' 02- July ' 02
Temp Position while waiting to start at Restaurant Langenbacher
Banquetts & Events for up to 1500 People
Serving Food & Beverages
Wine & Cocktail Knowledge
- Lindner Congress Hotel, Düsseldorf, Germany,
Aug. ’98 – Feb. ‘02
Front Desk Agent/Night Auditor, Food & Beverage Co-ordinator
Apprenticeship with the German Chamber of Commerce
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