• Certificate in Hotel Management from Lindner Congress Hotel
• NVQ Qualification in Sales Level II
  
• Strong Linguistic Abilities, ie: native speaking German & Spanish, fluent English, spoken Portuguese & Italian, basic French
  
• Computer skills relating to Hotel Management (Fidelio Versions 6 & 7, Oprah, Hogatex, I.G.S. Hotel System)
  
• Three year apprenticeship as hair stylist
  
• Volunteer as Lifeguard with C.P.R. and First Aid qualifications
  
  
  

Galileo RoomMaster 2000

Micros Fidelio

FOLS/VG Restaurant System